nn880's Privacy Policy

01What Information We Collect

When you create an account on the nn880 platform, use our services, or contact us, various types of information may be collected from you as described below.

1.1 Identity Information

During the account registration and verification process, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Valid email address
• Mobile number
• Username and password of the user's choice

1.2 Financial and Payment Information

To process transactions and manage deposit and withdrawal operations, we collect:

• Mobile banking details (bKash, Nagad, and Rocket account numbers)
• Transaction history and amounts
• Deposit and withdrawal dates and times

1.3 Identity Verification (KYC) Information

To maintain platform security and prevent fraud, we may in certain circumstances collect copies of identity documents such as a national ID card, passport, or driving licence.

1.4 Usage and Activity Information

When you use the nn880 platform, the following information is recorded automatically:

• Login and logout times and dates
• Game play history and preferences
• Bet amounts and results
• Device type, operating system, and browser information
• IP address and geographic location information
• Session duration and page visit information

02How We Collect Information

nn880 collects information in several ways. Each method is explained in detail below:

2.1 Directly from You

You provide information directly when creating an account, during the identity verification process, when contacting customer support, and when applying for bonuses or promotional offers.

2.2 Automated Collection

When you use our platform, information is collected automatically through cookies, web beacons, and similar technologies. This includes browsing behaviour, gaming preferences, and page visit data.

2.3 Through Payment Processors

Mobile financial service providers such as bKash, Nagad, and Rocket share the necessary financial information when a transaction is completed. This information is used solely to verify your deposit and withdrawal transactions.

03Purpose of Using Your Information

We use your information only for specific, transparent, and legitimate purposes. Those purposes are described in detail below:

3.1 Service Delivery and Operations

• To create and manage your account
• To process transactions and maintain deposit and withdrawal records
• To provide gaming services without interruption
• To manage bonuses and promotional offers

3.2 Security and Fraud Prevention

• To detect and prevent unauthorised access to accounts
• To comply with anti-money laundering (AML) regulations
• To monitor suspicious activity
• To ensure the security of the platform

3.3 Customer Service and Support

• To resolve your issues and complaints promptly
• To provide personalised assistance through live chat
• To send important service-related notifications

3.4 Platform Development

• To further improve the user experience
• To plan new games and services
• To resolve technical issues on the platform

3.5 Responsible Gaming

Using information about your gaming behaviour, we can identify signs of potentially problematic gaming and offer support where needed. For more information on responsible gaming, visit our Responsible Gaming page.

04Data Storage and Security

To keep your information secure, nn880 uses industry-standard technology and practices. A detailed description of our security measures is provided below:

4.1 Technical Security

• SSL/TLS Encryption: All data exchanged between your browser and our servers is protected by 256-bit SSL encryption.
• Data Encryption: Sensitive information stored on servers is kept in encrypted form.
• Firewall: Our servers are protected by industry-standard firewalls and intrusion detection systems.
• Security Audits: Regular security tests and assessments are conducted.

4.2 Organisational Security

• Only authorised employees can access user information.
• All employees are bound by confidentiality agreements.
• All data access activity is logged and reviewed regularly.

4.3 Data Retention Period

We retain your information for as long as your account remains active or as required to meet legal obligations. Even after an account is closed, certain information may be retained for a defined period to satisfy regulatory requirements.

05Sharing Information with Third Parties

nn880 follows a strictly limited and careful policy regarding sharing your information with third parties. We may share information only in the following limited circumstances:

5.1 Service Providers

We work with selected third-party service providers for payment processing, identity verification, and technical infrastructure management. These providers can only access the information necessary to perform their specific tasks and are bound by confidentiality agreements.

5.2 Legal Obligations

If disclosure of information is required due to a legal order, court directive, or instruction from a regulatory authority, we will comply with that obligation. Even in such cases, we will disclose only the minimum information required.

5.3 Fraud and Crime Prevention

Information may be shared with relevant authorities to assist in investigations related to money laundering, fraud, or other criminal activity.

5.4 Business Transfers

If nn880 undergoes a corporate restructuring, merger, or acquisition, your information may be transferred to the successor entity. In such cases, this Privacy Policy will continue to apply.

06Cookie Policy

Cookies are small text files stored on your device when you visit our platform. Cookies help improve your browsing experience and allow our platform to operate more effectively.

6.1 Types of Cookies

Essential Cookies

These cookies are essential for the basic functionality of the platform. Without them, it is not possible to maintain a login session or complete secure transactions.

Functionality Cookies

These cookies remember your preferences and settings, such as language selection and game preferences, so you do not have to set them up again on each visit.

Analytics Cookies

These cookies help us understand how users are using the platform. Based on this information, we improve the platform's performance and user experience.

6.2 Cookie Controls

You can control and delete cookies through your browser settings. However, disabling essential cookies may limit some platform functionality and cause difficulties when logging in.

07Your Rights

nn880 gives the highest importance to your right to data privacy. You have the following rights:

7.1 Right to Know

You can find out at any time what information we hold about you. To access this information, contact our support team.

7.2 Right to Correction

If your account contains incorrect or incomplete information, you can request that it be corrected. We will make the necessary changes as quickly as possible.

7.3 Right to Erasure

In certain circumstances you can request that your information be deleted. However, we may be required to retain certain information due to legal obligations or security reasons.

7.4 Right to Restrict Processing

You may request to restrict the processing of your data in certain circumstances, such as if you believe the data is inaccurate or is being processed unlawfully.

7.5 Right to Lodge a Complaint

If you believe we have violated your privacy rights, you may file a complaint directly with us or with the relevant authority.

08Protection of Minors

nn880 is an adults-only platform and is not intended for anyone under the age of 21. Only persons aged 21 or above are permitted to create an account and use the gaming features on this platform.

We do not intentionally collect any personal information from minors. If we find evidence that a minor has created an account, we will immediately close that account and delete all associated data.

Age verification is an integral part of our registration process. In any case of suspicion, we may request additional identity verification.

For more information on responsible gaming and age verification, please visit our Responsible Gaming page.

09Policy Changes & Updates

We may update this privacy policy from time to time in response to changes in our services, technology, and legal environment.

9.1 Notice of Changes

If any significant changes are made, we will:

• Update the "Last Updated" date at the top of this page
• Send a notification to your registered email address
• Display a clear notice on the platform

9.2 Consent

By continuing to use the platform after the updated policy is published, you will be considered to have given your consent to the new policy. If you do not agree with the new policy, please contact us.

We advise you to visit this page regularly to stay informed about the latest privacy policy.

10Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please do not hesitate to contact us.

Our privacy team generally responds to contact requests on business days. For complex or legal matters, a full response may take a little longer, but we always try to respond as quickly as possible.

The Bengali version of this policy is the effective and binding version. By using the nn880 platform, you will be considered to have accepted all the terms of this privacy policy.

To read our other important policies, see: Terms & Conditions and Responsible Gaming.